Returns & Exchanges

At Dandelion Chocolate, we take great pride in our small-batch, single-origin chocolate. Due to the perishable nature of our products, we cannot accept returns, but we are committed to ensuring you are delighted with your purchase.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, please check your chocolate carefully for any damage or melting that may have occurred during transit.

• 2.
  Contact Our Team

  If your order is incorrect or damaged, email us within 7 days of delivery with your order number and a photo of the issue.

• 3.
  Quality Assessment

  Our chocolate experts will review your request and determine the best course of action, which may include a replacement or store credit.

• 4.
  Resolution Delivery

  Once approved, we will expedite a fresh shipment to you or issue a credit to ensure your bean-to-bar experience is perfect.